21 flats in two blocks constructed in 1975. The longest standing site in our portfolio.

At the time of our appointment the freehold of the block had just been purchased by the residents’ management company. Initially they appointed a large managing agent company but after three months of inactivity they terminated the contract and appointed Qualitas Residential.

Our long association with this block began with the organisation of their regular maintenance contracts followed by contracts to upgrade the block generally including full window replacement, block entrance door replacement and gutter and fascia replacement.

By careful financial planning with the residents’ management company, funds have always been available as required for the major contracts.

Luton, Bedfordshire

60 flats in clusters of 6 constructed in 1987.

A site where years of inadequate management was followed by a short period of self management resulting in significant problems arising out of a Leasehold Valuation Tribunal hearing.

This site is a good illustration of how badly things can go wrong for the management company if the provisions of the lease are not strictly observed, particularly if there is a vexatiously litigious leaseholder.

Following our appointment as managing agents we introduced a regime of budgeting and service charge collection that enabled the site to start catching up with the backlog of maintenance that had built up.

Croydon, Surrey

32 flats in a 4 storey block.

A comparatively recent addition to our portfolio, this block had been self managed for many years. The emphasis of management had been on the enforcement of lease covenants governing alterations to flats and subletting, with little attention to given maintenance.

At the time of taking over management of the block it was found that the flat roof was at the end of its life and needed urgent replacement although there were no funds available.

The burden has fallen upon current leaseholders to raise substantial sums through service charges to fund the work. The need for high service charges will have to continue to fund fire safety work, floor finishes and decorations.

This is very clear example of how difficult in can be for a block to recover a significant maintenance backlog.